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In the service business time is money. You also need immediate access to all of your customer history including the ability to quickly look up the customers location, billing information, balance due with Aging (30,60,90, Over), phone, contact information etc. S2000Win is different than all of the other service software products: we believe in keeping the screens clean and simple without dozens of colored icons and options. The intuitive design of S2000Win provides the options flexibility with a simple right click of the mouse throughout each screen. And S2000Win allows you to quickly find a customer job location to see all of their summary and detail drill-down history with only one-click of the mouse.

S2000Win-Customer-History

This customer history  screen shows tabs for each of the history items being tracked with summary information showing and detail drill-down capabilities with right click menu options:

  • All of this customers work orders ( summary information is show for each work order – just highlight and click to see the details)
  • All of the equipment tracked at this job location including, date of install, warranty info, manufacturer, serial #, location, etc.
  • All of the service agreement information if applicable for this customer
  • All walk-in parts orders
  • All of the invoices and cash receipts from this customer
  • All of the sales leads, opportunities, and follow-up activities
  • All scanned documents and digital pictures
  • Unlimited number of contacts at this location including names, phone numbers, email address
  • Unlimited company-wide notes and correspondence tracked for this customer by date and person adding the note